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Mobile internet usage is projected to overtake desktop internet usage by 2014. (Microsoft Tag)
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Introduction
Incentivated’s all encompassing iris platform allows businesses to devise a full mobile strategy, from planning stages, to mobile broadcasts, to capturing full reporting metrics. Our system allows a full range of mobile services, ensuring increase in customer engagement, loyalty and ROI.
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Mobile websites
Incentivated can design and build websites that provide the ultimate smartphone customer experience. Our mobile sites include all of your desktop features, accessible through a mobile specific menu, meaning everything can be reached in one or two clicks.
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Apps
We believe that the key to app success is innovative ideas supported by great design. Incentivated has created digital content for a wide variety of sectors including retail, finance and travel, and can provide a mobile strategy that ensures an increase in both downloads and ROI.
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App push
Update customers who have downloaded your app about the latest campaigns and offers, through push messages displayed on their phone. Communicate quickly and effectively with customers through the device that they always have to hand: their mobile phone.
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iBeacons
Businesses everywhere are looking at how iBeacons will transform your retail experience, and Incentivated can provide not only the technology, but the strategy to make this happen. We have created a full, end-to-end customer journey ensuring that iBeacons provide substantial growth to your company.
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Mobile wallet
Using iOS Passbook or a specially created app, we provide the place for your customers to store all digital vouchers, unique codes or scannable barcodes all in one place, ensuring redemption across all campaigns, and great revenue and foot-fall in-store.
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SMS broadcast
We generate loyalty and ROI by sending out strategic SMS broadcasts, detailing offers and containing links to other online content. Messages can also be used for text-to-donate campaigns, allowing contributions to be made through a secure, integrated payment system.
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Coupons and vouchers
We offer revolutionary digital coupons and vouchers that can be sent by SMS and redeemed online or scanned in-store. Coupons can still be targeted, reflect a user’s purchase history and be pre-programmed to be used for a certain amount of time.
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Text to landline
If you can’t reach a customer through SMS, a text can be sent to their landline phone and read out via an automated voice, as an answering machine message. Our iris platform recognises that the number being contacted is notfrom a mobile device, and makes the change accordingly to answering message.
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Auto Call-back
Arrange a converstaion between business and customer that suits both parties. Customers request a call by SMS, to arrange a specific time and date. If the call is missed for whatever reason, it can be rescheduled via text, or the customer is contacted by the call centre at a more convinient time.
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Email marketing
Our iris system can sent out email broadcasts, in a similar manner to SMS. We can create responsive emails, accessible through desktop, mobile and tablets, ensuring great reach over your customers.
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QR codes
We offer scannable codes, found on posters and advertising, that lead customers to your great campaign content. Web pages, specialised content, specific offers, pictures and videos can be accessed via a customer’s smartphone.
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Find my nearest
Use your customer’s location to send timely offers, such as a voucher when they are near your store. We can use GPS, Bluetooth and network-based location technology to ensure businesses take advantage of all potentialinteractions with customers while they are on the high street.
To find out more about our range of insightful mobile services, have a browse around our website or contact us now.
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