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90% of mobile users send text/SMS messages 56% of people use their mobile to research products. (Mobile Web Design Blog, Feb 2013)
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Customer relationship management (CRM)
Consumers are used to managing their personal relationships with mobile phones, so it makes sense for businesses to manage customer relationships through the same medium.
Building a digital CRM system can be difficult and utilising it even more complex, which is why Incentivated offers comprehensive CRM solutions to clients that include building databases and distributing content to customers. Our CRM solutions can also integrate with your existing systems, and can be fully managable by the client.
To find out more, see our press releases and awards or view our case studies page.
Incentivated is an independent technology company with 10+ years' experience operating exclusively in the mobile marketing services sector.
We help our international client base engage with their customers by designing, developing and delivering integrated acquisition, retention (CRM) and transaction (mCommerce) campaigns and services for mobile.
Our proprietary technology and specialist staff are well positioned to help brands, the public sector and charities to develop everything from enterprise messaging (SMS & MMS) through to mobile internet sites, to server side software or handset applications, including web apps, for 'smartphones' and feature-phones.
We also provide strategic, creative and technical advice for the use of mobile by businesses to raise awareness, deliver marketing ROI and provide customer service.
Contact us now to see how we can help your mobile marketing strategy.
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